We’ve been recognised for our outstanding customer service by the largest award scheme in the UK residential property industry.
Williams Estates fought off stiff competition from both large and corporate estate agents in the whole of Wales and were awarded the Best Local Estate Agent category for Wales – GOLD – and a Silver for the whole of the UK (!!) in the same category. The Gold award was won by Williams Estates Prestatyn office, and a Bronze was won by our Williams Estates office in Rhyl.
Regional and national winners were announced at the 15th annual ESTAS ceremony on Friday 20th April at the Grosvenor House Hotel London.
The Estas are designed to help agencies, brokers, conveyancers, homebuilders and suppliers market themselves and to be highlighted regional and nationally for the excellent standard of customer service they deliver throughout the year.
Top TV property expert Phil Spencer again announced for the 15th year running in front of 1,000 of the UK’s top property professionals. Spencer said “Any firm that enters The ESTAS has already sent a clear message that they are passionate about customer service, so to make it on to the shortlist is a huge achievement in itself”.
Jason Williams, Owner of Williams Estates said “We’re absolutely chuffed to bits to have made it on to this year’s shortlist. We are passionate about the level of service we deliver to our clients and this proves all the hard work the team put in has paid off. Thank you to our lovely and dedicated staff in all our offices throughout North Wales”
This award is particularly special because the ESTAS are a result of thousands of votes cast by the customers themselves around the UK – and this award confirms that our colleagues live up to our exceptionally high standards of customer service.